Digitizing Contract Management: Symfact Implementation for Swiss Law Firm

Description:

The Problem:
A prominent law firm in Switzerland struggled with slow and inefficient manual contract formation processes, impacting turnaround times and client satisfaction. To address this, the firm partnered with Symfact to implement a digital contract management system.

What I Did:
As project manager, I led the end-to-end implementation of Symfact’s contract management software, coordinating efforts across multiple international offices. Key responsibilities included:

• Collaborating with Symfact and stakeholders in Switzerland to define objectives and project requirements.
• Developing a tailored project plan, timeline, and risk mitigation strategy.
• Overseeing the software’s configuration, integration, and testing phases.
• Conducting comprehensive training sessions for colleagues in London, Malta, and Switzerland to ensure effective adoption of the new system.
• Managing communication and alignment across international teams to streamline the implementation process.

The Outcome:
The project was completed successfully, delivering:

• A 70% reduction in contract formation time, significantly improving efficiency.
• Enhanced consistency and accuracy in contract management processes.
• Smooth adoption of the software across three countries, improving workflows and client satisfaction.